Terms of Use

These Terms govern your access to, and usage of all content, Products, and Services available at https://vtradesgh.com website (the “Service”) operated by Varsity Trades (“us”, “we”, or “our”).

Your access to our services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

Intellectual Property

The Agreement does not transfer from Us to you any of Ours or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Varsity Trades and its licensors.

Third-Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third-Party Services”).

If you use any Third Party Services, you understand that:

  • Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.
  • You acknowledge and agree that We shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such websites or services.

Accounts

Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account.

You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorized uses of your account or upon becoming aware of any other breach of security.

Product Listing Guidelines

Varsity Trades is committed to ensuring a smooth, clear, and user-friendly experience for both vendors and buyers. To maintain the quality and integrity of the platform, the following guidelines for product listings have been established:

One Product per Listing: Each product listing must represent only one product. Vendors are allowed to provide variations of the product (such as size, color, or material), but they are not permitted to list multiple, unrelated products under the same product page.

  • For example, if a vendor is selling a specific model of shoes, they may include variations such as different sizes or colors within the same listing. However, the vendor may not list other types of shoes, accessories, or products unrelated to the specific model in that same listing.

Misuse of Listings: Any listing found to contain multiple unrelated products or to violate the one-product-per-page policy will be subject to review and may be flagged for correction or removal at the discretion of Varsity Trades.

Listing Clarifications: If vendors wish to sell different types of products, they must create a separate listing for each product, even if the products are similar (e.g., different models of shoes or accessories). Vendors are encouraged to use the platform’s tagging and category features to properly classify each listing.

Enforcement: Repeated violations of this policy may result in penalties, including the suspension or removal of the vendor’s access to the Varsity Trades platform.

Product Quality and Authenticity

Product Description Accuracy: All products listed must be described accurately, including all relevant details such as product condition, specifications, dimensions, and any variations available. Misrepresentation of products will result in penalties or listing removal.

Authenticity: Vendors are required to sell only authentic, legitimate products. Counterfeit, fraudulent, or stolen goods are strictly prohibited. Any vendor found selling counterfeit or illegal items will face immediate suspension from the platform.

Product Safety: All products sold on Varsity Trades must meet the safety standards applicable in the vendor’s country of operation. Products that pose a safety risk to buyers or do not comply with regulations will be removed.

Payment and Transaction Process

Direct Communication and Payment: Varsity Trades does not facilitate payments directly through the platform. All purchases are completed by communicating with vendors via WhatsApp or other contact methods provided. Buyers and vendors must finalize payment terms, methods, and delivery arrangements independently.

Disputes Between Buyers and Vendors: Varsity Trades is not responsible for resolving disputes related to payment, shipping, or product quality between buyers and vendors. Vendors are expected to handle customer complaints and issues promptly and fairly. Buyers and vendors should maintain records of communication for reference in case of disputes.

Fraudulent Transactions: Varsity Trades has zero tolerance for fraudulent transactions. Vendors or buyers found engaging in fraudulent activities will be banned from the platform, and legal action may be pursued if necessary.

User Communication Policy

Communication Channels: Vendors and buyers are expected to communicate via the provided contact details (e.g., WhatsApp) for all inquiries, negotiations, and order placements. Communication outside the platform must adhere to Varsity Trades’ guidelines for respectful and professional conduct.

No Spamming or Unsolicited Messages: Vendors are prohibited from sending spam, unsolicited advertisements, or promotional messages to users through the platform or direct communication channels. Spamming will result in penalties or removal from the platform.

Response Time: Vendors are encouraged to respond to buyer inquiries on time. Poor communication, delayed responses, or failure to engage with buyers may result in penalties or account suspension.

Penalties and Account Suspension

Violations and Penalties: Any violation of the Terms of Use will result in a review of the vendor’s account. Varsity Trades reserves the right to issue warnings, temporarily suspend, or permanently remove vendors who violate platform policies.

Account Review: Vendors found engaging in misconduct, such as fraud, misrepresentation, or selling counterfeit goods, will undergo an immediate review. The platform reserves the right to suspend or terminate vendor accounts based on the severity of the violation.

Appeals: Vendors who believe they have been wrongfully penalized may submit an appeal to Varsity Trades for reconsideration. Appeals must be submitted within 14 days of the penalty being issued, and Varsity Trades will review appeals on a case-by-case basis.

Multiple Accounts Policy

One Account Per Vendor: Each vendor is allowed to create only one account on Varsity Trades. Vendors are prohibited from creating multiple accounts to list additional products or circumvent membership plan limitations. Vendors who are found to be operating multiple accounts for this purpose will be subject to account suspension or removal.

Linked Accounts: Varsity Trades reserves the right to link multiple accounts that belong to the same individual or entity. If it is determined that multiple accounts are being used by a single vendor to bypass the free plan’s product listing restrictions, Varsity Trades may take corrective action, including merging the accounts or requiring the vendor to upgrade to a paid membership plan.

Account Suspension: Vendors who violate the multiple accounts policy will face penalties, including suspension of all associated accounts. Continued violation will result in permanent removal from the platform.

Appeals: Vendors who believe their accounts have been wrongly flagged as duplicate accounts may appeal the decision by contacting Varsity Trades support. Appeals will be reviewed on a case-by-case basis, and any errors will be corrected promptly.

Prohibited Products and Services

Prohibited Items: Vendors are strictly prohibited from listing or promoting products or services that violate local, national, or university laws, or Varsity Trades’ policies. Examples of prohibited items include, but are not limited to:

  • Illegal drugs or substances
  • Weapons, explosives, or hazardous materials
  • Counterfeit or pirated goods
  • Pornographic or adult content
  • Alcohol, tobacco, or related products
  • Items that promote hate speech, violence, or discrimination
  • Any product that infringes on the intellectual property rights of others

Enforcement of Prohibited Items Policy: Varsity Trades reserves the right to remove any listings that are deemed to violate the prohibited items policy without prior notice. Vendors who repeatedly list prohibited items may have their accounts suspended or terminated.

Content and Image Guidelines

Accurate Product Descriptions: Vendors are required to provide clear, truthful, and accurate descriptions of the products they list. Misleading or false product descriptions are strictly prohibited, and any violation may result in the removal of the listing or suspension of the vendor’s account.

Image Quality Standards: All product images uploaded by vendors must be of high quality, properly lit, and accurately represent the product being sold. Blurry or low-quality images, or images that do not accurately depict the product, may be removed by Varsity Trades. The use of images with offensive or inappropriate content is strictly prohibited.

Consistent Product Information: Vendors must ensure that all product information, including price, product details, and variations (e.g., sizes, colors), is consistent between the product listing and the images used. Failure to do so may result in the removal of the listing or further action by Varsity Trades.

Review and Rating System Abuse

Authentic Reviews Only: Varsity Trades values genuine customer feedback. Vendors are strictly prohibited from soliciting fake reviews, posting fraudulent reviews, or offering incentives in exchange for reviews. Any attempt to manipulate the review and rating system will result in penalties.

Fair and Honest Ratings: Customers are encouraged to leave honest and fair reviews based on their experience with the vendor and the product. Reviews that violate Varsity Trades’ review policy (including false or abusive reviews) may be removed by the platform.

Review Removal: Varsity Trades reserves the right to remove or modify any review that violates its review policy, including but not limited to:

  • Reviews posted by vendors for their own products
  • Reviews posted in exchange for incentives
  • Reviews that contain hate speech, offensive language, or discriminatory remarks

Refunds, Returns, and Disputes

Vendor’s Responsibility for Refunds and Returns: Vendors are responsible for clearly outlining their return and refund policies in the product listing. Any vendor who offers products for sale must honor their return and refund policies as stated. If no policy is stated, the vendor must provide a refund in cases of damaged, defective, or misrepresented products.

Dispute Resolution: Varsity Trades encourages vendors and buyers to resolve any disputes through direct communication. However, if a dispute cannot be resolved amicably, Varsity Trades may intervene at its discretion but will not be held liable for any damages or losses incurred during the transaction.

No Platform Liability: Varsity Trades is not responsible for handling refunds or returns. All financial transactions and agreements are made directly between the vendor and the buyer. Varsity Trades will not be held liable for any financial disputes, including but not limited to non-payment or delayed payment issues.

Advertising and Promotion

Vendor Promotion on Varsity Trades: Vendors are encouraged to actively promote their products on Varsity Trades by using the provided features. However, mass spamming, unsolicited messaging to other users, or excessive posting is prohibited. Any misuse of Varsity Trades’ promotional tools may result in account restrictions or suspension.

External Promotion: Vendors may promote their Varsity Trades listings on external platforms such as social media or personal websites. However, all external promotions must accurately represent the product and comply with Varsity Trades’ content and image guidelines. Misleading advertising, false claims, or any attempt to deceive potential customers through external promotion is strictly prohibited.

Advertising Standards: Vendors are prohibited from using Varsity Trades to advertise products or services that are not listed on the platform or that violate Varsity Trades’ prohibited items policy. Any misuse of the platform’s advertising features will result in the removal of the listing and potential account suspension.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Varsity Trades.

Varsity Trades assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. Varsity Trades shall also not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate the Agreement or your Varsity Trades account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer

Our Services are provided “AS IS.” and “AS AVAILABLE” basis. Varsity Trades and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither Varsity Trades, nor its suppliers and licensors, make any warranty that our Services will be error-free or that access thereto will be continuous or uninterrupted.

You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of Ghana.

The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in Greater Accra.

Changes

Varsity Trades reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

We will try to provide at least 15 days’ notice prior to the effective changes. If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective.

Your continued use of our Services will be subject to the new terms.

Contact Us

If you have any questions about these Terms of Use, please contact us at
varsitytradesonline@gmail.com


Last Updated: October 11, 2024.

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